Privacy Policy

Introduction

Freya Levy ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you consent to the collection and use of information in accordance with this policy.

Data Controller

The data controller for your personal information is:

Freya Levy
Essex, UK
Email: freyalevy@hotmail.com

Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, postal address
• Booking Information: Event details, preferred dates, location, audience size, budget range, speaking topics
• Communication Data: Messages, inquiries, and correspondence you send to us
• Newsletter Subscriptions: Email address and preferences for marketing communications
• Technical Data: IP address, browser type, device information, pages visited, time spent on pages

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: Process booking requests, respond to inquiries, and deliver requested services
• To Communicate: Send you information about your bookings, respond to your questions, and provide customer support
• Marketing (with consent): Send newsletters, updates, and promotional materials about our services
• To Improve Our Website: Analyze website usage, identify trends, and enhance user experience
• Legal Compliance: Comply with legal obligations, resolve disputes, and enforce our agreements
• Security: Protect against fraud, unauthorized access, and other security threats

Legal Basis for Processing

We process your personal information under the following legal bases:

• Consent: When you have given clear consent for us to process your data for specific purposes (e.g., marketing communications)
• Contract Performance: To perform a contract with you or take steps at your request before entering into a contract (e.g., processing booking requests)
• Legitimate Interests: For our legitimate business interests, such as improving our services, website security, and fraud prevention
• Legal Obligation: To comply with legal requirements and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business, or serving you (e.g., email service providers, hosting services). These providers are contractually obligated to protect your information.
• Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction
• With Your Consent: When you have explicitly consented to the sharing of your information

Data Storage and Access

When you submit information through our website (such as booking requests, contact forms, or newsletter subscriptions), this data is stored in our secure database and is accessible to Freya Levy (the data controller) for the purposes of managing bookings, responding to inquiries, and providing services.

All submitted data, including but not limited to:

• Booking requests and associated details
• Contact form submissions
• Newsletter subscriptions
• Any other information you voluntarily provide

will be stored and remain accessible to the data controller until such time as the data controller chooses to remove or delete it, subject to the retention periods outlined below and your rights to request deletion.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:

• Booking Information: Retained for 7 years after the last booking for accounting and legal purposes, or until the data controller removes it, whichever is later
• Contact Form Submissions: Stored and accessible to the data controller until the data controller removes it, or until you request deletion (subject to legal requirements)
• Marketing Communications: Retained until you withdraw consent or unsubscribe, or until the data controller removes it
• Website Analytics: Retained in anonymized form for up to 2 years
• Legal Records: Retained as required by applicable laws and regulations

Data Controller Access: The data controller (Freya Levy) has full access to all stored data and may retain, access, and use this data for business purposes, including managing bookings, responding to inquiries, and maintaining business records. Data will remain stored until the data controller actively removes it, subject to your rights under UK GDPR to request deletion.

When we no longer need your personal information, we will securely delete or anonymize it. However, you may request deletion of your data at any time by contacting us (subject to legal requirements that may require us to retain certain information).

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure storage of data with access controls
• Regular security assessments and updates
• Staff training on data protection
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Rights Under UK GDPR

You have the following rights regarding your personal information:

• Right of Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information in certain circumstances
• Right to Restrict Processing: Request that we limit how we use your information
• Right to Data Portability: Request a copy of your data in a structured, machine-readable format
• Right to Object: Object to processing of your information for legitimate interests or direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: File a complaint with the Information Commissioner's Office (ICO) if you believe your rights have been violated

To exercise any of these rights, please contact us at freyalevy@hotmail.com. We will respond to your request within one month.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our website. For detailed information about our use of cookies, please see our Cookie Policy.

International Data Transfers

Your information may be transferred to and processed in countries outside the UK and European Economic Area (EEA). When we transfer your information internationally, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the UK government
• Adequacy decisions by the UK government
• Other appropriate safeguards as required by UK GDPR

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately, and we will take steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@freyalevy.com
Address: Essex, UK

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal information in accordance with UK GDPR:

ICO Website: https://ico.org.uk
ICO Helpline: 0303 123 1113